The majority of items on this site are deemed perishable and as such it isn't practical to actually return them. When a product is deemed unfit for human consumption, or packaging has been damaged and compromised the contents, we will require photographic evidence to the best of your abilities to highlight the problem. Where a problem isn't visual then an explanation via telephone or email will be required.

If we deem any product to meet the criteria of being unfit for consumption then a refund plus postal costs will be given.

Distance Selling regulation

Perishable products are exempt from the DSR and as such, orders can not be cancelled or returned for refund unless a product is deemed unfit for consumption (see above)